Frequently Asked Questions

Generating a Blaze API Key Blaze integrates with RipeMetrics to help you automate personalized customer engagement, gather essential consumer feedback about customer wants and needs, analyze marketing and operational performance, and improve loyalty, retention & customer lifetime value. In order to connect Blaze with RipeMetrics, you'll need to generate a developer key from the backend of BLAZE Retail. - Start by navigating to the Global Settings > Company Settings > Deve...

How to Opt-Out from Text Message Campaigns 💬 At RipeMetrics (https://www.ripemetrics.com), we want your customers to have a great experience receiving messages from your business. Your customers and can stop and restart text messages at any time using specific keywords. Text messaging is the best way to reach out to your customers. However, if your customers want to stop these messages, they can type STOP, and they’ll be removed from RipeMetrics marketing campaigns. ⛔️ How...

Requesting a Treez API Key Treez integrates with RipeMetrics to help you automate personalized customer engagement, gather essential consumer feedback about customer wants and needs, analyze marketing and operational performance, and improve loyalty, retention & customer lifetime value. RipeMetrics requires an API Key provided by Treez to set-up the integration. To request an API Key, follow the instructions below. NOTE: Only users belonging to the User Group of 'Manager', 'Cash Mana...